Business Travel App from Scratch for Aviasales

Problem: Coordinating business trips is time-consuming and inefficient for companies, with scattered communication and manual approvals slowing teams down.

Solution: We streamlined the process with a smooth online experience that helps to reduce unnecessary communication between employees, minimizing bureaucracy for travel managers and accountants.

Result: Our solution enabled Aviasales to launch the MVP in 12 months, test the platform with early adopters, and acquire the first 1,000 users.

We uncovered key pain points and preferences through surveys and interviews with target users—travel managers and employees.

We crafted user personas to capture needs and frustrations, which guided our decisions on prioritizing features, planning user flows, and ensuring the platform addressed key pain points effectively.

We designed a clear user flow, mapping out every step a travel manager takes to register, set up the platform, and start booking business trips seamlessly.

Travel managers can quickly search for airplane tickets, hotels, and other services. The Orders History section allows them to manage existing trips efficiently: edit, approve, or decline bookings.

Employee data is seamlessly integrated into new orders, reducing manual input. Smart reminders notify travel managers when it’s time to update critical details, like passport information.

Employees are assigned to specific travel policies based on their roles. These policies set spending limits for trips, ensuring cost control and compliance.

The search feed streamlines ticket comparison, making it faster to find the best options. The experience is optimized for both Web and Mobile platforms to ensure seamless access anytime, anywhere.

At the order confirmation step, travel managers can review all final details, select the correct corporate account, add any required services, and assign employees to the trip.